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Service Department Project Manager

Title: Electrical Project Manager – Service Department

Location: Richmond (Head Office) + Job site visits in Lower Mainland

Full/Part time: Full Time

Are you an experienced Electrician, ready to trade in your hand tools for a swivel chair and unlimited office candy?

Looking for an opportunity to take your field skills into a quasi field/quasi office environment working within our electrical service division?

We have big plans for our service department, and we are committed to investing in the right person to help us achieve our goals. If you think you are ready to take your career to the next level and sharpen your business and office skills, read on to see if this is the role for you!

 

The Role

Our Service Department has been growing steadily and we would welcome a motivated, organized, and experienced Electrician to manage small service projects and help our department continue to develop as a leader with the Electrical Service Industry.  

As a Service Project Manager, you will be a member of our Electrical Service Team operating out of our Head Office in Richmond. You will spend approximately 50% of your time in the field quoting work and building relations with customers, and 50% of your time in the office managing work.

You will be responsible for, but not limited to the following duties:

  • Provide electrical quotations for customers
  • Estimate, budget and manage quoted work
  • Provide pricing for change orders
  • Build and maintain relationships with current and new customers
  • Follow up with current and past projects
  • Assist in acquiring permits for work that you manage
  • Call for service inspections when required
  • Provide labour schedules for quoted work
  • Issue lot purchase orders
  • Work with our dispatcher to allocate manpower to jobs
  • Contribute to weekly service meetings
  • Provide billing to Accounting for all projects
  • Provide technical support for Technicians and service staff
  • Assist with technical terminology for our call centre staff regarding inbound service calls

Requirements

  • Red Seal Journeyman Ticket
  • FSR – must obtain within 3 months of start date
  • At least 5 years working as a Journeyman Electrician in the field (10 years + preferred)
  • Experience leading a team (as Lead Hand or Foreman)
  • Field experience in residential, commercial, and high rise buildings
  • Working knowledge of Microsoft Office – specifically Excel and Outlook
  • Administration skills as you efficiently organize service schedules, parts, and equipment
  • Self-starter with ability to learn quickly
  • Demonstrate attention to detail and ability to quickly and efficiently prioritize tasks for yourself and others
  • Ability to deal with a variety of practical and unforeseen problems and situations, often under stressful situations
  • Willingness and ability to work effectively as part of a diverse team
  • Excellent planning and organizational skills
  • Excellent communication and interpersonal skills, developing positive work relationships with coworkers, technicians, customers, and suppliers to produce quality customer service
  • Experience quoting electrical projects is an asset

Benefits

  • Extended health and dental plan
  • Opportunity for performance-based bonuses
  • Frequent in-house and external training
  • Use of in-house gym
  • Use of personal trainer 2 times per month
  • Frequent company events – annual Golf Tournament, Christmas party, go-karting, paintball, etc.
  • An amazing team of diverse, down-to-earth individuals to work alongside

 

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